Shipping policy
Shipping Rates
US Shipping Rates:
- Standard Shipping (2–8 business days): $8.99
- Most customers receive their package in 2–5 business days. We quote a wider range to account for USPS variability and occasional delays.
- Express Shipping (1-3 business days) is $11.99
- All orders over $70 ship free!
- Please note: these timelines do not include our processing time, which is typically 1-2 business days.
International Shipping:
- We currently ship international via USPS. The shipping rates are calculated by USPS based on your location and weight of the package.
Shipping Timeline
Fulfillment:
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We ship from our facility in Hatfield, Pennsylvania and typically process orders within 1 business day.
Standard Shipping:
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Shipped via USPS Ground Advantage or Media Mail
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Most packages arrive in 2–5 business days
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In rare cases, delivery may take up to 8 business days depending on location and USPS
Express Shipping:
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Shipped via USPS Priority Mail
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Usually delivered in 1–3 business days after fulfillment
Please note, these shipping times are not guarantees. These are simply the guidelines shared by shipping carriers.
What if my order is returned to sender?
If you place an order with an incorrect or insufficient address as deemed by the shipping carrier and it is returned to us, you will be charged a reshipment fee of $8 to mail the order back to you at the corrected address. If you choose a refund instead of reshipment, you will be credited back the full amount of the products less shipping once our team receives the return.
FAQ's
Q: Why does it say 2–8 days if most people get it sooner?
A: We quote a wider window just in case there are USPS delays, but most of our customers receive their order in 2–4 business days.
Q: What if I need my journal faster?
A: You can upgrade to Express Shipping (1–3 business days) at checkout for $12.
Q: Do you ship from the US?
A: Yes! All orders ship from our facility in Hatfield, Pa so you’ll get your order quickly no matter where you’re located in the U.S.